Return & Exchange Policy
Return & Exchange Policy
1. Order Inspection Upon Delivery:
Customers must inspect their order while the courier is present and confirm the color and size before accepting the delivery.
2. Exchange Conditions:
- Exchange is only allowed in case of a verified manufacturing defect.
- The issue must be reported within 7 days of receiving the order, and the item must remain in its original condition, unworn, unwashed, with the tag and packaging intact.
- The customer bears the additional shipping cost for exchanges.
- The refund will be processed within 15 days after the courier collects the exchanged item.
3. No Returns or Exchanges After Delivery:
Once the courier leaves, returns or exchanges for any other reason will not be accepted.
4. Disclaimer:
Any objections or disputes regarding this policy are not our responsibility. The brand’s decision is final.